Easy to order, took a while to be shipped but I suppose that's our reality today. My one complaint is no option to request non-plastic packing (Amazon has this). The box was packed with foam peanuts and bubble wrap, and then taped (plastic) like crazy. Biodegradable packing? Something recyclable? I get that the item wasn't cheap and they want to ensure it arrives intact, but there are alternatives and they should be provided.