Kitchen smart did a great job dealing with a minor defect with the braiser I received. They organized for the item to be shipped back and sent me a new braiser. Very happy with their service and love this beautiful Le Creuset braiser.
While I love my item, I don’t love how long it took to be shipped. It was in stock when I ordered it, and I sent an email inquiring when it would be shipped more than 10 business days later. The email response was, sorry, we are shipping it today. I ordered many items during this difficult time, and nothing look this long.
My 5 QT cast iron braiser arrived on time, well package and in perfect condition. Gorgeous, rich turquoise color, easy to clean, cooks beautifully. Had researched cast iron braisers, ultimately decided on Le Creuset because of consistently high ratings. Some things are worth spending more on when using daily.
Shipping was quite quick. Packaged packed well. Love my new braiser. Never spent so much on one pot, but after researching splurged on this braiser and have used it everyday since I have received it! Easy clean up and love my blueberry color. Only mild complaint would be the weight of the lid, but this is minor for the performance.
Looks great, love cooking with it.
You will not regret this purchase.
It is fantastic
I just receive the Braiser this afternoon....have not had a chance to cook with it yet. It looks wonderful (love the color) and can't wait to use it. I have to tell you thought that when I picked up the package from my front door the parcel looked like it had been thru a war! I was seriously concerned it might be damaged but it was not. I should have taken a photo but didn't think about it soon enough. I'll try using it tonight for something for dinner :)
When the item was purchased, it showed in stock. When I called two weeks later to get an update on the item, I learned that they inspected the one in stock and it wasn't up to the calibre of what they sell. They ordered a new one and priority shipped it to me. This attention to detail is so very much appreciated!
Rec’d my Le Creuset 5 QT braiser. Inspected it and everything looks good. Can’t wait to try it out. Looking forward to many years of great recipes and great results with this quality cookware. Thanks KitchenSmart!
Love the product
The Service and Staff from Sybil was friendly and excellent. Great selection and competitive Pricing.
My husband asked me to order it and will be giving it to me at Christmas as we open gifts with one side on Christmas Eve and with the other side on Christmas Day......Looking forward to using it.
Merry Christmas and Happy Holidays to the KitchenSmart family.
Great experience buying online - super quick shipping