Customer Service was amazing. In the difficult time of Covid 19, where deliveries on many items were delayed and problematic, with this company, I was able to pick up my pan within a couple of days after ordering.
Good heat transfer, easy to clean
Love it! I bought this frying pan to replace my saute pan which is worn out due to improper usage. My glass lid fits this pan perfectly and the most important thing is it is much lighter than the saute pan one. By the way, don't trust the lifetime warranty, there will always be some reasons to reject your request. Read other reviews regarding this. Never seen any review saying it works. Just don't use it with medium heat. If you wait long enough, it will be super hot!!!
I've only used it for eggs and they did not stick at all. When deciding on size, consider how close your elements are to the backsplash. I bought the 12.5" skillet thinking I wanted the largest available. However, it is too large for my stove and I should have gone for the 11" skillet. However, it is a sleek, easy to clean pan and surprisingly not that heavy. I'm looking forward to using it more.