Was not packaged properly and was broken in pces when I received it. Customer service was great and promptly sent me a new one without having to send the broken one back.
This was purchased as a gift. It arrived in a timely manner and was packed well. The price was also the best out there.
I called about a specific Le Creuset dish, and the kind customer service team was able to see if they had the colour I wanted, were able to apply the correct markdown advertised during the checkout process. As I live out-of-province, I was not able to come to the store to pick it up, so they shipped it to me right away. When it arrived, I was pleased to find it very carefully packed in many layers of bubble wrap, plastic, and foam peanuts. Highly satisfied with the business, I will be buying again from here!